Perktiva — Rewards
Without the Complexity
A secure, POS-integrated rewards engine for restaurant employees. Digital wallets, QR redemption, and immutable audit trails, built for enterprise hospitality.
Simple for employees. Secure for you.
Employees earn rewards, view their balance in a mobile wallet, and redeem at the POS with a QR code. No cash handling, no gift cards, no manual tracking.
Employee Wallet
Mobile-first PWA. Employees view balance, transaction history, and generate single-use QR codes for redemption. Works on any device.
POS Integration
Native Simphony JavaScript Extension. Scan QR, validate balance, apply discount without leaving the POS workflow. Sub-second response.
Flexible Rewards
Issue rewards for performance, tenure, referrals, or special occasions. Configure award types, approval workflows, and spending limits.
Manager Dashboard
Issue awards, view team balances, track redemptions. Location-scoped visibility with cross-property reporting for leadership.
Enterprise-grade from day one.
Built with the same security posture as financial systems. Because employee trust is non-negotiable.
Encrypted at Every Layer
TLS 1.2+ for all API traffic. Passwords hashed with bcrypt (12 rounds). API keys stored as SHA-256 hashes. QR tokens hashed before storage.
Role-Based Access Control
Eight distinct roles from Crew to Platform Admin. Hierarchical permissions control who can issue, approve, redeem, void, and configure.
Immutable Audit Trail
Every mutation is logged with actor, timestamp, IP address, and before/after state. The audit log has no UPDATE or DELETE permissions. 7-year retention.
Secure POS Integration
API key authentication with SHA-256 hashing. HTTPS-only communication. Single-use QR tokens with 5-minute TTL prevent replay attacks.
Graceful Degradation
If the platform is temporarily unavailable, the POS continues to operate normally. Reward redemptions fail safely with no impact to restaurant operations.
Edge Protection
Cloudflare edge network for DDoS protection, WAF, and SSL termination. Zero Trust ready with Cloudflare Access integration.
How it works.
A standalone platform that integrates with your existing POS system over encrypted HTTPS.
Data retention & privacy.
Retention periods aligned with financial auditing standards. All financial data immutable by design.
| Data Category | Retention | Status |
|---|---|---|
| Financial transactions & ledger | 7 years | Immutable |
| POS redemption records | 7 years | Immutable |
| System audit logs | 7 years | Immutable |
| Employee records | Active + 2 years | Anonymized |
| Session & token data | 90 days | Auto-purged |
| Database backups | 35-day rolling | Encrypted |
Built to stay up.
Multi-AZ infrastructure with automated failover. And if the worst happens, your restaurant keeps running.
| Metric | Target | Recovery |
|---|---|---|
| Uptime SLA | 99.5% | Excluding scheduled maintenance |
| Container failure | Auto-recovery | < 1 minute (ECS health check) |
| Database failover | Zero data loss | < 2 minutes (Multi-AZ sync replication) |
| Full region outage | < 5 min data loss | < 2 hours (backup restore + redeploy) |
What Perktiva does not handle.
Transparency about boundaries is part of good security posture.
Payment Card Processing
No cardholder data is stored, processed, or transmitted. Perktiva is not in PCI DSS scope.
Payroll / Compensation
Rewards are non-cash incentives, not wages or legally required payment.
Guest / Customer Data
The platform is employee-facing only. No guest PII is collected or stored.
POS System Administration
Perktiva is a standalone platform. It does not manage or modify POS configuration.
Ready to modernize your rewards program?
See how Perktiva integrates with your existing POS infrastructure.
Get in Touch